Privacy Policy

This Privacy Policy applies to DriveMe ("we", "us"). We act as the data controller for personal data processed in connection with our website and services.

We collect the following categories of data:

• Account data: name, email and profile information you provide
• Communications: messages you send through support or contact forms
• Usage data: pages viewed, actions taken, device, browser, language and approximate location
• Marketing data: UTM parameters, referrer and campaign attribution
• Technical data: IP address, cookies and similar identifiers

We use personal data to:

• Provide, maintain and improve the Service
• Respond to support requests and communicate with you
• Send transactional emails (e.g. confirmations, replies)
• Monitor performance, prevent abuse and ensure security
• Comply with legal obligations

We rely on: performance of a contract (to provide the Service), our legitimate interests (security, improvements, analytics), your consent (e.g. marketing emails) and legal obligations.

We do not sell your personal data. We share data only with trusted providers acting on our behalf:

• Cloud hosting and database (Supabase)
• Transactional email delivery (Resend)
• Analytics and product telemetry
• Authorities when required by law

We use strictly necessary cookies to operate the Service and, with your consent, analytics cookies to understand usage. You can manage cookies in your browser settings.

We keep personal data only as long as necessary for the purposes described in this policy or as required by law. Support tickets are typically retained for up to 24 months after resolution.

We implement technical and organizational measures to protect your data, including encryption in transit, access controls and regular reviews. No system is 100% secure, but we work hard to keep yours safe.

Depending on your location (e.g. GDPR, LGPD, CCPA) you may have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us. To stop receiving emails, visit the Unsubscribe page.

The Service is not directed to children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us data, please contact us so we can delete it.

Your data may be processed in countries other than your own. When we transfer data internationally we use appropriate safeguards such as standard contractual clauses.

We may update this Privacy Policy. Material changes will be communicated through the Service or by email. Please review this page periodically.

For privacy questions or to exercise your rights, contact us at support@usedrivme.xyz. See also our Terms of Service.